Privacy Policy

01 Information We Collect

Depending on how you interact with our website and services, we may collect information such as:

• Full name
• Email address
• Phone or WhatsApp number
• City or location
• Information you voluntarily provide about your goals or requirements
• Any other information you choose to provide

02 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referring website
• General website usage information

03 How We Use Your Information

We may use the information we collect to:

• Respond to your enquiries
• Schedule and manage consultation calls
• Process registrations
• Provide coaching, workshops and other services
• Process payments through authorized payment providers
• Send important service-related communications
• Send newsletters or educational content where you have opted in
• Improve our website, programs and services
• Prevent fraudulent or unauthorized activity
• Comply with applicable legal obligations

04 Payment Information

If you purchase a program, workshop, consultation or other paid service, payments may be processed through third-party payment providers.

We generally do not directly store your complete credit/debit card, UPI or banking credentials.

Payment information may be processed by the relevant payment gateway according to its own privacy policy and security practices.

05 WhatsApp and Phone Communication

If you contact us through WhatsApp or phone, we may use the information you provide to respond to your enquiry, schedule appointments, provide service-related information, or communicate regarding your registration.

WhatsApp communications are also subject to WhatsApp's own terms and privacy practices.

06 Email Communications

If you voluntarily subscribe to our newsletter, insights, updates or promotional communications, we may send emails relating to:

• Coaching and personal development
• Workshops and programs
• Events
• Educational content
• Offers and announcements

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the email or by contacting us directly.

07 Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly
• Understand website traffic
• Analyze visitor behaviour
• Improve website performance
• Measure marketing and advertising effectiveness

You can control or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

08 Third-Party Services

We may use trusted third-party services to operate our business and website, including services for:

• Website hosting
• Analytics
• Payment processing
• Email communication
• WhatsApp communication
• Appointment scheduling
• Advertising and marketing
• Forms and data collection

These third parties may process information according to their own privacy policies.

09 How We Protect Your Information

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

10 How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes and complying with applicable legal requirements.

11 Sharing of Information

We do not sell or rent your personal information.

We may share information when reasonably necessary with:

• Service providers supporting our business
• Payment processors
• Website and technology providers
• Communication and scheduling providers
• Professional advisors where necessary
• Government authorities or law enforcement agencies where legally required

12 Your Choices and Rights

Depending on applicable law, you may have rights relating to your personal information, including the ability to:

• Request information about personal data we hold about you
• Request correction of inaccurate information
• Request deletion of information where applicable
• Withdraw consent where processing is based on consent
• Unsubscribe from marketing communications
• Ask questions about how your information is being used

13 Children's Privacy

Our website and services are not intentionally directed toward children unless specifically stated otherwise.

We do not knowingly collect personal information from children without appropriate authorization where required by applicable law.

14 Coaching and Personal Information

Information shared during coaching, consultation or related services may include personal experiences, goals, challenges or other information voluntarily provided by you.

We use such information only as reasonably necessary to provide the requested service and manage our relationship with you, subject to applicable law.

Coaching services are not a substitute for medical, psychiatric, psychological, legal or financial professional advice unless specifically stated otherwise.

15 External Links

Our website may contain links to third-party websites, social media platforms, payment providers, booking systems or other services.

We are not responsible for the privacy practices or content of third-party websites.

16 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this page.

17 Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us.